Privacy & Safety

Privacy & Safety

At RydeHer, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our services. We are committed to ensuring that your information is handled with the highest standards of security and privacy.

By using our website and services, you consent to the practices described in this policy. Please take a moment to read through it to understand how we safeguard your privacy.

1. Information We Collect

We collect two types of information from visitors to our website: Personal Information and Non-Personal Information.

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact customer support, we may collect the following personal details:

• Name

• Email Address

• Mailing Address

• Phone Number

• Payment Information (credit card details, billing address)

• Shipping Information

• Order History

We collect this information to process and fulfill your orders, communicate with you regarding your purchases, and improve your shopping experience.

Non-Personal Information

We also collect non-personal information that helps us understand how visitors interact with our website. This can include:

• IP Address

• Browser Type and Version

• Operating System

• Pages Visited and Time Spent on the Website

• Referring Websites

This data helps us improve our website functionality, user experience, and marketing strategies.

2. How We Use Your Information

We use the information we collect for several purposes, including but not limited to:

• Processing Orders: To fulfill and ship your orders, process payments, and handle returns or exchanges.

• Customer Support: To assist you with any inquiries or issues you may have regarding your orders or products.

• Communication: To send you order confirmations, shipping updates, and promotional offers (if you have opted in to receive marketing communications).

• Marketing & Personalization: To personalize your shopping experience and provide you with tailored product recommendations and offers.

• Improving Services: To analyze user behavior and website performance, helping us improve our products, services, and overall customer experience.

• Legal Compliance: To comply with any legal obligations, enforce our terms and conditions, or protect our rights and safety, as required by law.

3. Sharing Your Information

We value your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with trusted third-party companies that assist us in operating our website, processing payments, fulfilling orders, or marketing services (e.g., payment processors, shipping companies, email marketing platforms). These third parties are only allowed to use your information for the purposes for which it was provided and are obligated to keep your data confidential.

• Legal Compliance: If required by law, we may disclose your information to comply with legal processes, protect our rights, or in response to requests from government authorities.

• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred to the new owner as part of the transaction.

4. Data Security

We take the security of your personal information seriously. We implement a variety of security measures, including encryption and secure servers, to protect your data during transmission and storage. However, no method of transmission over the Internet or electronic storage is 100% secure, and while we strive to protect your personal information, we cannot guarantee absolute security.

5. Cookies & Tracking Technologies

We use cookies and other tracking technologies (such as web beacons and analytics tools) to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small files stored on your device that allow us to remember your preferences and activity.

You can choose to disable cookies through your browser settings, but please note that doing so may impact the functionality of our website and your shopping experience.

6. Your Rights & Choices

You have certain rights regarding your personal information, including:

• Access & Correction: You can access and update your personal information by logging into your account or contacting us directly.

• Opt-Out of Marketing Communications: If you no longer wish to receive marketing emails or promotional messages, you can opt out by following the unsubscribe link in the email or by contacting us.

• Request Deletion: In some cases, you may request that we delete your personal information. We will comply with your request, subject to any legal obligations we may have to retain certain information.

If you have any concerns about how we handle your personal data, or if you wish to exercise your rights, please contact us at [email/contact link].

7. Children's Privacy

Our website is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under the age of 18, we will take steps to delete that information as quickly as possible.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date" at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Email: [email]
 

Thank you for choosing RydeHer. Your trust is important to us, and we are committed to protecting your privacy as you enjoy your shopping experience with us.